FOUR COURSES, ONE CORE
Four courses. One operational framework for EV Incident Response
Four courses developed from the same global evidence base, informed by real-world incidents, international best practice, and lessons learned across fire and emergency services, recovery operators, vehicle storage facilities, and vehicle manufacturers. ​
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EMERGENCY
RECOVERY
RECYCLE
AWARENESS
​Designed for: Firefighters, Police, Emergency Reponders, First Responders, and HazMat teams.
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This course focuses on:
Safely managing electric and hybrid vehicle collisions, fires, and high-voltage battery incidents.
Fireground decision-making, risk control, incident and post-incident safety and scene management.
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Covers:
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Scene size-up of damaged, defective, or burning EVs
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Battery damage assessment:
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Collision and impact scenarios
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Submersion and water exposure events
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High-voltage battery behaviour and hazard recognition
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Immobilising, stabilising, and isolating EVs and hybrids
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Thermal monitoring and early indicators of thermal runaway
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Propagation risk and exclusion zone considerations
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Fire suppression options and operational limitations​
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Multi-agency interoperability:
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Police, ambulance, paramedics, and recovery operators
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Handover safety protocols
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Post-fire vehicle management and re-ignition risks​
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ELECTRIC VEHICLE
EMERGENCY RESPONDERS
ELECTRIC VEHICLE BREAKDOWN & RECOVERY
Designed for: Recovery operators, tow truck drivers, roadside assistance.
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This course focuses on:
Safe vehicle handling on and beyond the incident scene. Recovery operators are on the frontline of managing high-voltage electric and hybrid vehicles after collisions, breakdowns, or defects. Often first on scene, and sometimes working with limited backup, these roles demand specialist skills, insulated PPE, and the right tools to operate safely. You’ll learn to recognise the unique hazards posed by EVs, follow safe immobilisation and high-voltage isolation procedures, and address risks specific to vehicle extraction and transport. Our training covers hazard recognition, specialist recovery tools, safe lifting and towing practices, and post-recovery protocols — ensuring operational safety and risk control from roadside to storage.
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Covers:
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Immobilisation and isolation considerations
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Winching, loading, and transport of compromised EVs
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Quarantine, storage, and delayed ignition risk
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Communication with authorities
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Designed for: Recovery operators, tow truck drivers, roadside assistance.
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Covers:
Damaged electric and hybrid vehicles present unique hazards — from high-voltage systems to the risk of thermal runaway and delayed ignition. This course gives salvage yard and storage operators industry-specific awareness, covering safe towing, transport, and manoeuvring methods to prevent further battery damage or hazards. You’ll learn how to spot early signs of battery failure, follow correct quarantine and labelling protocols, and implement effective fire risk controls. With the significant risk of delayed ignition in damaged EVs, quarantining is essential to protect yards, property, other assets, and surrounding infrastructure.
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Focus:
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Immobilisation and isolation considerations
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Winching, loading, and transport of compromised EVs
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Quarantine, storage, and delayed ignition risk
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ELECTRIC VEHICLE DISMANTLING &
RECYCLING
electric vehicle
high voltage awareness
Designed for: Recovery operators, tow truck drivers, roadside assistance.
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Focus:
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Immobilisation and isolation considerations
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Winching, loading, and transport of compromised EVs
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Quarantine, storage, and delayed ignition risk
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Communication with authorities
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This course focuses on:
Safe vehicle handling on and beyond the incident scene.
