FOUR COURSES, ONE CORE
Four courses. One operational framework for EV Incident Response
Four courses developed from the same global evidence base, informed by real-world incidents, international best practice, and lessons learned across fire and emergency services, recovery operators, vehicle storage facilities, and vehicle manufacturers. ​
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4.
EMERGENCY
RECOVERY
RECYCLE
AWARENESS
​Designed for: Firefighters, Police, Emergency Reponders, First Responders, and HazMat teams.
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This course focuses on:
Safely managing electric and hybrid vehicle collisions, fires, and high-voltage battery incidents.
Fireground decision-making, risk control, incident and post-incident safety and scene management.
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Covers:
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Scene size-up of damaged, defective, or burning EVs
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Battery damage assessment:
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Collision and impact scenarios
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Submersion and water exposure events
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High-voltage battery behaviour and hazard recognition
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Immobilising, stabilising, and isolating EVs and hybrids
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Thermal monitoring and early indicators of thermal runaway
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Propagation risk and exclusion zone considerations
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Fire suppression options and operational limitations​
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Multi-agency interoperability:
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Police, ambulance, paramedics, and recovery operators
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Handover safety protocols
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Post-fire vehicle management and re-ignition risks​
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ELECTRIC VEHICLE
EMERGENCY RESPONDERS
ELECTRIC VEHICLE BREAKDOWN & RECOVERY
Designed for: Breakdown and recovery operators, vehicle transporters, roadside assistance providers, storage yard operators, and fleet logistics teams handling immobilised or damaged electric and hybrid vehicles.
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This course focuses on:
The safe recovery, transport and storage of electric and hybrid vehicles following collision, breakdown, defect or suspected battery compromise.
Operational risk control during loading, transport and storage, with particular emphasis on fire prevention and delayed ignition management.
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Covers:​
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Initial risk assessment at roadside or collection point
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High-voltage awareness and isolation status checks
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Safe winching and loading of immobilised or compromised EVs
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Vehicle positioning and securing during transport
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Identifying battery damage indicators and instability warning signs
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Quarantine requirements and separation distances
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Storing EVs alongside ICE vehicles – additional risk considerations
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Thermal monitoring and ongoing risk management in storage environments
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Fire response planning and escalation procedures
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Handover protocols to storage facilities, insurers or ATFs
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Designed for: Authorised Treatment Facilities (ATFs), vehicle dismantlers, recyclers, salvage yard operators, and site supervisors responsible for end-of-life and damaged EV processing.
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This course focuses on:
The safe depollution, dismantling and management of electric and hybrid vehicles at end of life — including damaged, defective or compromised high-voltage battery systems.
Operational risk control, regulatory compliance and fire prevention within dismantling and storage environments.
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Covers:
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High-voltage system identification and safe isolation procedures
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Immobilisation considerations prior to depollution
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Battery removal planning and handling precautions
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Damaged battery risk indicators and hazard recognition
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Thermal runaway behaviour and delayed ignition risk
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Winching, manoeuvring and internal site transport of compromised EVs
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Quarantine procedures and separation from other vehicles and assets
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Fire prevention controls and emergency response planning within ATFs
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Compliance responsibilities and safe end-of-life processing standards
ELECTRIC VEHICLE DISMANTLING &
RECYCLING
electric vehicle
high voltage awareness
Designed for: Not occupation specific. Examples include Vehicle storage operators, fleet managers, site supervisors, auction houses, insurers, transport managers, and organisations that may encounter electric or hybrid vehicles outside of a repair workshop environment.
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This course focuses on:
Understanding how electric and hybrid vehicles operate, where the hidden risks lie, and how to safely manage them in real-world environments.
Building practical awareness to reduce fire risk, prevent unsafe storage practices and protect people, property and surrounding infrastructure.
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Covers:
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How EV and hybrid high-voltage systems function
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Common misconceptions and hidden hazards
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Recognising early warning signs of battery instability
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Risks associated with damaged, defective or submerged EVs
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Safe handling and movement considerations
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Correct storage practices and separation from ICE vehicles
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Fire risk differences between EV and conventional vehicles
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Delayed ignition and post-incident monitoring awareness
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Basic emergency response actions and escalation pathways
